Managers have a tough job. First, they have knowledge or skill in their area of expertise that the organization relies upon. And, they have a responsibility to engage employees. I would contend that the responsibility to engage extends beyond their direct reports. Managers are asked to set the example and create an engaging work environment with each employee interaction. What does that look like? Well, many managers are promoted from within. They are high-performing employees who have exceptional technical skills. They also have a few habits when it comes to working with employees that make them stand out.
- Most companies understand the importance of having highly effective managers, but few invest heavily in training to help them get there. One reason is that it’s difficult to measure and quantify what good management actually looks like.
- This state of affairs is hurting not just employee engagement and quality of life, but also corporate performance.
- there has been a lot of great work done to identify qualitative traits of great managers — they create trust, focus on strengths, instill accountability, avoid politics, etc.
“Most companies understand the importance of having highly effective managers, but few invest heavily in training to help them get there.”