Be Nice !

A good tip for any start up is BE NICE to your users. Arrogance is fine if you’re a Zuckerberg, and have a great product which is already viralling out of control. It certainly helped him deal with the suits and now he’s the youngest billionaire since Alexander the Great. (But is he HAPPY? Probably 🙂 )

Anyway, for the rest of us mere mortals it pays to be courteous. Then you might get great feedback like this, from someone who’s trying us out”

” I have noticed that the Dooster staff does a tremendous amount of work with
user feedback. It’s very evident in the “discussions” part of
Dooster’ssupport section, and it’s one of the many things that has
impressed me about Dooster. Most (if not all) other CRM and cloud apps either respond
with why they can’t (or won’t) adopt a suggestion, or ignore it, or put it
in a queue that may get adopted sometime in the undefined (long term)
future. You guys are terrific the way you are so responsive. It helps your
users feel that they are really making a difference in how Dooster is
developed and used. WOW!! “

https://dooster.tenderapp.com/discussions/questions/2055-linking-tasks-to-contacts

Now bear in mind all this came from a bug report. We simply communicated with this guy in a friendly, courteous way. And now he might help us further by contributing his thoughts and feedback.